Position Description – Operations Coordinator
Job Title: Operations Coordinator
Supervisor: Executive Director
Status: Full-time, 40 hours per week
Classification: Non-Exempt
Type: In-office
Starting Date: April 23, 2026
About Thrive
Thrive is a nonprofit organization in Bozeman, Montana, that aims to ensure that all children have every opportunity to grow, succeed, and become valuable members of our community through programs that engage parents and empower children. Thrive has earned a commendable reputation within our community over the past 40 years, consistently garnering the trust and support of donors, community members, and stakeholders for our impactful programs.
From our West Bozeman headquarters, Thrive offers mentoring, education, and support through our four signature programs: Partnership Project and Parent Place, and our Parent Liaison and Child Advancement Project (CAP) programs now at 14 schools. More information can be found at www.allthrive.org
Position Summary
This position’s primary responsibility is ensuring overall organizational effectiveness. The Operations Coordinator will be responsible for operations of the organization in three key areas: 1) operational systems and internal processes, 2) human resource administration, and 3) office management. Delineated below, these responsibilities include information technology, internal communication, building management, and onboarding and offboarding of staff and board, among other duties.
In addition, the Operations Coordinator will be the first point of contact with the public, connecting with clients who are seeking support.
Position Responsibilities
Operational Systems & Internal Processes
● Facilitate proactive communication with all staff utilizing the established technology infrastructure, to include Google tools, interpersonal communication, and enterprise software
● With the Systems Coordinator, create, implement and manage effective internal policies, systems, and processes that ensure efficient daily operations
● Manage both hardware and software information technology to ensure the organization’s infrastructure needs are met consistently
Human Resource Administration
● Ensure proper documentation and legal compliance in the hiring process
● Serve as the liaison between Thrive and its benefits coordinator regarding insurance and retirement plans
● Manage, ensure proper enrollment, confidentiality, administration and updates for all employee benefits including healthcare, workers’ compensation, 401k, and flex-plan spending accounts
● Communicate timely information on changes to compensation and benefits in order to process monthly payroll and meet reporting requirements
● Maintain quality employee benefit programs by assessing benefit needs, making recommendations, and ensuring that adequate benefit and wellness information is provided to staff
● Partner with the Executive Director to keep accurate, compliant, and secure personnel files on each employee
● Strong knowledge of Thrive’s policies as well as ability to develop, maintain, and ensure staff awareness of employee policies, procedures, and guidelines
● Ensure legal compliance by monitoring applicable human resources federal and state requirements
● Maintain professional and technical knowledge by reviewing professional publications and attending educational workshops
Office Management
● Use professional communication skills strategically to successfully engage with visiting families, donors, staff, and board members
● Answer phone and email inquiries, providing initial support and connecting people to experts who can help
● Engaging with staff to collaborate, brainstorm, offer information and support, innovate solutions, and build a strong workforce culture for optimal organizational success
● Handle postal mail, to include preparing bank deposits
● Keep office stocked accordingly with needed supplies
● Coordinate services to include regular and special building maintenance, janitorial, and any repairs
Required Skills & Experience
● 2+ years experience with operational administration
● 1+ years experience working in IT
● Basic understanding of Spanish
Preferred Skills & Experience
● Familiarity with Google tools, Rippling, and Salesforce preferred but not required
● Spanish proficiency or fluency
● Prior experience working at a nonprofit organization, human services, and/or with children or families
● Additional working knowledge of local community resources
Core Competencies for this Position
● Exceptional communication skills, both interpersonal and written, to convey information, build relationships, and resolve conflicts
● Must have the ability to interact proactively with many different stakeholders, from clients, staff, visitors, donors, and children with a strong sense of empathy
● Strong collaboration skills, working with colleagues to innovate and constantly improve the organization, its mission, and its practices
● Experience working in a confidential environment with a high degree of judgment and discretion
● Ability to prioritize, multitask and to work independently, meet deadlines, and respond positively to changing priorities
● Exceptional organizational skills to keep detailed, easily accessed, organized records and resources
Supervisory Responsibilities
● None
Salary & Benefits
● Annual salary of $50,000-$55,000, commensurate with experience
● Employer contribution to employee health premium with plan options for dependents, spouses, and domestic partners
● Elective additional premiums for vision, dental, life, and accident policies
● Paid time off for sick or vacation days in addition to paid holidays
● Employer contribution and match to 401(k) retirement plan
If you are a team player and thrive on bringing people together to accomplish a common goal in a positive and fast paced environment, please submit the following:
1) Cover Letter
2) Resume
3) Two letters of Recommendation
email to thrive@allthrive.org
**Please put “Operations Coordinator” in the subject line.**
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Equal Opportunity Employer
Thrive is an equal opportunity employer that complies with US Equal Employment
Opportunity Commission (EEOC) rules and regulations. The organization is committed to diversity, equity, and inclusion and does not discriminate based on race, age, disability or other non-merit characteristics. Hiring decisions are based exclusively on merit, qualifications, and needs.